Challah Connection is happily here for you however Covid-19 has impacted us in some important ways:
-Orders may take up to 3-5 days business days to ship. We are closed on weekends and ship only on weekdays. Priority is always given to shiva, sympathy.
-Our bakeries and vendors are largely providing us with our product needs but the supply chain is not as secure as pre-Covid-19. If we need to substitute a product(s) it will be at equal or greater value.
-Our Customer Service team is working remotely. If your call is not answered live, but rather with our voicemail, we WILL get back to you within 24 hours.
-UPS and all delivery services are busier than ever: delays should be expected.
We thank you for your patience, understanding and flexibility during this difficult time and look forward to back to business as usual.